Collection: FAQ
1. What products does Reflex Camera offer?
Reflex Camera offers a wide range of camera equipment including monitors, LED lights, tripods, camera bags, lenses, and much more.
2. Are your products brand new?
Yes, all products sold by Reflex Camera are brand new unless specified otherwise in the product description.
3. Do you offer international shipping?
Yes, Reflex Camera offers international shipping to many countries. Shipping costs and delivery times may vary depending on the destination.
4. What payment methods do you accept?
Reflex Camera accepts various payment methods including credit/debit cards, PayPal, and bank transfers.
5. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email that you can use to track your order.
6. What is your return policy?
Reflex Camera offers a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
7. Are your products covered by a warranty?
Yes, most products sold by Reflex Camera are covered by a manufacturer's warranty. The duration and terms of the warranty may vary depending on the product.
8. Do you offer customer support?
Yes, Reflex Camera has a dedicated customer support team that is available to assist you with any questions or concerns you may have. You can contact us via email or live chat during business hours.
9. Can I cancel my order?
You can cancel your order as long as it has not been shipped yet. Once your order has been shipped, it cannot be cancelled, but you can still return it following our return policy.
10. Do you offer bulk discounts?
Yes, Reflex Camera offers discounts on bulk orders. Please contact our sales team for more information on bulk pricing.
11. Are your products compatible with all camera brands?
Most of our products are compatible with a wide range of camera brands. However, we recommend checking the product specifications or contacting our customer support team if you have any compatibility concerns.
12. Do you offer installation services for your products?
Reflex Camera does not offer installation services for products such as monitors, LED lights, etc. However, we provide detailed user manuals and instructional videos to help you set up your equipment.